Rob Kirkbride | Sick of Attending NeoCon? Try to Remember the Excitement of Your First Time -
As we put this issue to bed, the focus of the office furniture industry will shift to NeoCon, the industry's most important event. For a lot of us who have attended the event for years, if not decades, NeoCon brings a mix of dread and excitement. A lot of folks, especially in the dealer community, fall squarely in the dread camp. But I'd like to encourage you to see the event through new eyes. I think it is helpful to start by remembering what your first NeoCon felt like to attend.
The Advantages of Being an Aligned Dealer in Your Manufacturer's Backyard -
The Interphase showroom is a good example of all Haworth has to offer and how a working showroom can inspire customers. Visitors are greeted by to conference rooms — one more formal and another smaller space. Haworth's new Pergola system sits directly behind the reception desk, creating a room-within-a-room. Interphase moved its entire business, including operations to the new location. It was a major undertaking for the dealer owners who bought Interphase in February 2018.
Brann emphasized the the family ownership as important to the culture of both Haworth and Interphase. His family has owned and operated restaurants in the area for 90 years. He also said being a hometown dealer gives Interphase access to company executives that most dealers — even a Best in Class Haworth Dealer like Interphase would have.
Henricksen Continues Nationwide Expansion -
The business began with a single office space and showroom, nine employees and a delivery van. "After learning more about the size and impact of Henricksen, joining this team was a clear decision for me," said Kennedy. "At Henricksen, I'm looking forward to continuing my passion: mentoring and leading salespeople while reinforcing the brand's position in the New York Metropolitan community and beyond. I look forward to serving as a key member in Henricksen's growth plan, helping the brand thrive as an exceptional partner in the commercial furniture industry."
Hertz Furniture Adopts New Growth Strategy and Expands National Presence with the Acquisition of School Furnishings of New England -
Hertz Furniture President David Mocton said, "For the past 56 years, Hertz Furniture has grown steadily and naturally on its own servicing the K-12 market. We felt that the time had come for a shift in strategy and to initiate growth in terms of reach and offering."
8 Trends in the Workplace Today -
What you need to know to effectively make business decisions.
Industry Intelligence | The trends you need to know in coworking, digital nomads, return to the office, leasing, office renovations, remote working and more... -
The Great Digital Nomad Movement is Here / Remote Workers are Moving, Creating New Real Estate Opportunities / Coworking is back / Cost Of Construction Fit Outs Tick Up Amid Rising Hard Costs, New Design Standards / Meet The New HQ Destination Towns: Small, Suburban And Cheap / Tech layoffs loom as more companies announce big cuts to their workforces / If everyone's working from home, why is commercial office space booming? / Return to the office: Workers are worried and here's why / Hangover and 'disappointment' days: Unusual flexible work policies that will have you raising a glass
Rob Kirkbride | NeoCon is My Time to Reconnect to the Industry -
With COVID still lurking, a war raging in Ukraine, the dust settling from the Herman Miller and Knoll merger, managers sorting work from home rules and inflation soaring, you might be feeling as unmoored as I am. Not to try to give you a heart attack, but NeoCon is less than two months away friends. Like it or not, NeoCon is our industry's family reunion. And for many dealers, it is one of the few times during the year when they get to connect with colleagues and friends from across the country and around the world.
Jim Heilborn | The Future of Hiring and Retention: What do the Surveys Tell Us? -
As if furniture dealers and manufacturers weren't already having their challenges retaining, replacing, attracting, and recruiting people in 2019, along came the pandemic. At the height of the pandemic a lot of employees put off changing jobs due to the instability of the labor market. Many people did get laid off but then decided they didn't want to return to their old job or way of life. So in addition to everything else that happened and with an already tight labor market for all businesses, people started quitting their jobs in record numbers and didn't return to their previous jobs or even industries. The Great Resignation.
Washington Workplace: People, Products and Ideas that Make a Difference -
The company follows three key philosophies: turning business relationships into real personal friendships; being prepared for business opportunities when they arise and most importantly; being committed to serve others (clients, employees, the community) without regard to any personal benefit or return. What makes Washington Workplace truly unique is its teams approach to sales. Each salesperson has his or her own team, complete with designers, project managers and sales coordinators, more similar to how real estate firms operate than office furniture companies. These teams operate effectively, profitably, and independently, under the Washington Workplace's outside-the-box system.
Brian Zuercher | Sustainability is a Key to Attracting Future Talent -
Creating a more sustainable product and infrastructure for the contract furniture industry is the main focus for the future of the industry; it also can be a springboard for attracting future top talent. Just as the where and how we work are changing, so are the expectations of GenZ. Sorry boomers and Gen X (that's me), but nobody's going to be catering to our needs from here out.
Plural Studios Launches Contract Furniture Brand and Website -
Plural's website features innovative new commercial furniture solutions made in America for healthcare, corporate, hospitality, and market-defying applications. "Plural believes in delighting its clients by providing adaptable furniture solutions that make a positive impact on the economy and society at large," the company stated. "As a family-owned business that still builds its products by hand in America, the company's culture, integrity, and relationships guide its every decision."
Stefanie Ince | Show Your Employees You Care About Their Well-being and Get Free Customized Employee Wellness Report: Sign up to be an Employee Wellness Survey Distribution Partner -
The I Care Employee Wellness Survey is an initiative that takes place every year in June with a goal to better understand the health and well-being of individuals working in the commercial interiors industry.
The Never-Ending World Does Not Exist -
Giving people and the things we use a second chance for a sustainable future. The fossil energy we use to power machines that extract, transport, and process the raw materials we need for business is now in short supply. Oil, coal, and gas, which account for 75% of energy production, passed their peak production several years ago—and it's past time for change.
Henricksen Acquires COFCO -
COFCO—which was founded in Philadelphia and recently expanded to Washington, D.C.—has a long and storied history of providing customers with exceptional service and outcomes, especially in the corporate, public sector, and healthcare spaces.
Industry Musings -
Remote working has changed the rules of the workplace, so watch out / The Lasting Impact of Good Office Design / What the metaverse means for the future of work / Hot Desking Is Not Genuine Flexible Work Model / How to retrofit the office for an era of hybrid work, lessons from Columbia Business School / Workplaces are in denial over how much Americans have changed / Rise of the Third Place: A Creative Alternative to the Home and Office / 'Striking a balance': How one company is rethinking the office for hybrid work
HD Expo + Conference Announces Programming Details -
The hospitality market is massive. In 2020, the global hospitality market reached $3.48 trillion and was forecast to grow to $4.13 trillion in 2021 at a compound annual growth rate of 18.5%.
IDA Design | An Interview With Pax Coworking Space -
We sat down with Carolyn Buck, a founder of PAX Coworking Studio in Holland, Michigan to talk about the future of coworking and the benefits of this amazing new space.
Rob Kirkbride | Cleaning Services to Coors Light: Dealers Get Creative When it Comes to Alternative Ways of Increasing Revenue -
This month at Midpoint, we are taking a look at alternate ways of growing revenue and it is a critically important topic for dealers and reps. There is no rulebook that says office furniture dealers and reps must only sell office furniture.
Jim Heilborn | Beyond Product: Alternate Ways to Grow Revenue -
As I've written many times before, if your clients aren't buying furniture right now, they have a greater need to maintain what they already own. I've addressed this in the past but I am still amazed at the number of dealers who aren't taking greater advantage of the opportunity to increase their sales, gross profit, and capture greater market share by offering relevant services.
OfficeWorks Makes the Most in its 'Small' Big City -
OfficeWorks navigated through the COVID pandemic without furloughing a single worker. Instead, it has added services that its customers have asked for and need in the changing world of work. OfficeWorks has added workplace decommissioning and other services to help its customers return to work.
"We have always realized that our two greatest assets are our customers and our teammates — and we have worked very hard to listen to and nurture both. On our customer side, every one of our projects receives a satisfaction survey. We have consistently scored in the 99-plus percent range, in meeting or exceeding expectations and when we do have a response that indicates a need for improvement, that customer gets a call from our president who makes sure the issue is resolved to their satisfaction."
Kibibi Springs | Living Well at Work — Spine Health at Work: The Physical and Cognitive Connection to Ergonomics -
The mind-body connection is enhanced when we practice good spinal health, including protecting the nerve roots in our spinal cord, absorbing stress from movement, maintaining flexibility, and preserving muscle strength.
Anne Gibson | The Office Renaissance: Future of Work -
As the workplace evolves one thing is clear: flexibility is key. The office will need to become a shape-shifting environment that can quickly adapt to facilitate creative connection and renewed purpose. The space needs to be intuitive to solve user needs seamlessly.
Brian Zuercher | Think Like a Startup When Considering New Revenue Sources -
Writing down what the problem, not the solution, is a critical step before you head out to add a business line. It may seem elementary given that you might feel like adding a business line that exists elsewhere makes it a clear problem, but you will benefit from making sure who you think the target buyer is actually agrees with you that it's a problem.
Bulletin Board -
Tangram Announces Lauren Ghizzoni Has Joined As Sales Executive In Dallas Fort-Worth Office / Fishman Flooring Solutions Names Tarkett Contract 2021 Vendor Partner of the Year / Kimball International Announces WELL Health-Safety Rating for Multiple Corporate Showrooms / Premier Office Solutions Is Now The Exclusive Herman Miller & Knoll Dealer for Central Pennsylvania / Haworth Announces Best in Class Dealers
Glass is a Great Material for Offices and Interiors -
Arden Studio, a design-focused glass manufacturer, presents a simple, yet elegant solution to define spaces, direct traffic, and create safer environments with its new Haven Partitions. Marrying the functionality of a screen with the aesthetics of a partition, Haven is perfect for commercial, corporate, educational, or healthcare settings as they evolve to accommodate new normals. The partitions also offer compelling and welcoming visual elements to working environments.
Industry Musings -
Office Tenants Likely To Make Small Design Changes For Big Impact As Workers Come Back / New Offices for the Hybrid Era? Many Companies are On Board. / Modular Workspaces Offer a Smarter, More Sustainable Return to the Office / Banks are Remaking their Offices for the Hybrid Era, Complete with Natural Light, Cold Brew on Tap / How To Design A Flexible Workspace That Supports Wellness / Mammoth Office Furniture Fulfilling Procurement Requirement for Technology Company / Fully Furnished Deal: Burovision Ottawa Acquires Ottawa Business Interiors / Five Takeaways from Microsoft's Second Annual Work Trend Index
How to Successfully Adapt Spaces to Changing Work Patterns -
From individual tasks to group activities, the physical workplace is taking on a variety of new roles.
Design Perspective | Why can't we repair our own tech? -
'They don't make things like they used to' is a phrase we've all heard. It's no secret that the lifecycle of products, especially tech, is much shorter than it once was. Computer lifespan decreased steadily from 1985 to 2000 going from 10.7 years in 1985 to 5.5 years in 2000.
ROB KIRKBRIDE: WE HAVE LITERALLY BECOME THE GREAT UNWASHED -
Many people have let themselves go during the pandemic.
BRIAN ZUERCHER: DON'T DO TECH FOR TECH'S SAKE: USE A DECISION MATRIX -
The meta culture of tech can often make us feel overwhelmed because we need to use tech in every aspect of our lives and business. Without a framework to assess the application and role of tech we can become paralyzed or make irrational decisions.
JIM HEILBORN: INTEGRATING TECHNOLOGY BEYOND THE OFFICE -
A warehouse management system (WMS) is a software solution. It's primary function is to streamline and unify the tasks and processes associated with operating a warehouse and its associated services.
JUSTIN LOEBER: DEALER TECHNOLOGY PLAYBOOK -
Use technology to operationalize and automate your core business.
STEFANIE INCE: HEALTH, WELLBEING, AND AN EMPLOYEE FOCUSED APPROACH — THE NEW FOOSBALL TABLE AT WORK? -
Employees are tired of the current dynamic with employers.
GEORGE LUCAS PFEIFFER: POWERED BY TECHNOLOGY: THE MODERN DEALER IS DIGITAL -
80% of leaders have accelerated the implementation of new technologies during the COVID-19 pandemic. As experts in physical space, furniture dealers have a unique opportunity to help clients and industry stakeholders navigate the new opportunities (and challenges) brought about by this modern tech surge.
PIVOT INTERIORS WELCOMES KNOLL TO EXISTING WORKPLACE PRODUCT PORTFOLIO -
As an industry leader with almost 50 years' experience, Pivot is already known for their excellence in managing every detail of the creative design process.
'JUST BE HONEST WITH US' RELATIONSHIPS BETWEEN DEALERS AND MANUFACTURERS STRAINED BY LOGISTICAL DELAYS -
Sourcing is something dealers have little control over, but feel the heat from customers when products don't arrive on time. Yet with a little work — and a whole lot of communication — it doesn't have to be a disaster, said Mike Spencer, director of strategic sourcing at One Workplace. Lead times that might have increased by 10% or 20% are now stretching to 50% longer. Customers are getting impatient.
STAYING OPEN AND RELEVANT — 360 OFFICE SOLUTIONS DEFIES LOCATION AND PANDEMIC CHALLENGES TO BECOME A POWERHOUSE DEALERSHIP IN THE NORTHERN ROCKIES -
Billings, Montana may not be known as a hot hub for office products and design, but the city is the trade and distribution hub for Montana, Northern Wyoming, and western portions of North Dakota and South Dakota. It's also the largest retail destination for much of the same area. For 360 Office Solutions, the location can be an advantage or a challenge on any given day. With core vendors like HON, Allsteel, Gunlocke, HBF, and Kimball, and a combination of affordable products and luxury items, 360 has cornered the contract furniture market for 500 miles around.
HENRICKSEN ACQUIRES SYNERGY BUSINESS ENVIRONMENTS; ADDS TO FOOTPRINT IN TENNESSEE -
The acquisition is another in an avalanche of dealer consolidation moves in recent weeks. Office furniture dealers across the country are combining, switching alliances and getting bigger through acquisitions.
TANGRAM PROMOTES AMBER JONES TO VICE PRESIDENT OF SALES -
Within her tenure, Tangram has become the largest Steelcase Education dealer in the nation and expanded the company's overall reach to now include regional headquarters in Dallas. Jones' focus as vice president of Sales - Dallas, will be expanding the company's market position, managing and developing all sales staff, spearheading client opportunities and ensuring a first-class client experience.
KIMBALL INTERNATIONAL ANNOUNCES SECOND SEASON OF THE ALTERNATIVE DESIGN PODCAST -
Each episode is created to engage designers, architects, creatives, and design enthusiasts. With deep industry knowledge and expertise, Kimball International employees and guests offer unique guidance, inspiration, innovation, and motivation to listeners.
CUSTER INC. REINVIGORATES SALES AND DESIGN TEAM WITH NEW HIRES IN SENIOR LEADERSHIP FOR A FRESH PERSPECTIVE -
Custer looked both outside of the furniture industry as well as to top past Custer talent to join and rejoin the team to expand new business development efforts. The hires are tasked to lead their teams as the organization takes a creative approach to design and creativity, providing second-to-none service to customers and finding new opportunities to grow the markets they serve.
ROB KIRKBRIDE: DEALERS CHANGING ALIGNMENT, MAKING ACQUISITIONS AND ADDING GEOGRAPHY AT HEAD SPINNING PACE -
The pace at which it is taking place is head-spinning. It is nearly impossible to list all the changes taking place, but it is clear that dealers are either going all in with MillerKnoll or all out. One of the cases of going all out is outlined in today's Midpoint.
BRIAN ZUERCHER: CLEAR UP CLIENT CONFUSION AND WIN BIG -
You are probably fatigued with the amount of industry and pop culture articles talking about data-driven everything, lacking to put any real world examples of how it's used. I know we (our businesses) are guilty of beating that drum without connecting it to practical experience.
STEFANIE INCE: LEADING WELL IN 2022 -
A new year signifies a fresh start; a way to begin doing things differently. The stress and burnout experienced over the last two years is more pronounced than ever before, causing many to question their priorities — at home and at work.
NATASHA BOWMAN: MENTAL HEALTH IN THE WORKPLACE: FOCUSING ON WHAT MATTERS MOST -
You are a human, not a supercomputer without emotions, and therefore you are prone to challenges in life. Few are more pressing than suffering with a mental health issue. It's hard to have these internal struggles that impact everything we do, including work. It's easy to be fearful to let others know what is happening.
GEORGE LUCAS PFEIFFER: THE TOP EIGHT TRENDS FOR WORKSPACES IN 2022 -
Wellbeing at work is not a new trend. For over a decade the commercial interiors world has been promoting physical wellness through ergonomic solutions, floorplate designs that encourage movement, and health-conscious spaces. Yet to be 'well' means more than being physically well. It includes emotional, financial, and mental wellbeing.
CRYSTAL BALL 2022: AGILITY IS 100% NECESSARY -
Instead of profiling a dealer this month, Midpoint decided to take a peek at the crystal ball and see what the future might hold for the office furniture dealers. Here is a conversation in Q&A form with George Lucas Pfeiffer, chief marketing officer at BOS Holdings.
BUSINESS INTERIORS OF IDAHO MERGES WITH FREEFORM -
Throughout their histories, BII and Freeform have provided customers solutions across the spectrum of furnishings, space planning, and interior design. BII and Freeform work with several of the region's largest and most respected employers to support their growth and provide informed, functional, and comfortable environments.
INTRODUCING: I CARE SPOTLIGHT -
Midpoint is excited to introduce I Care Spotlight; a new monthly feature dedicated to highlighting industry organizations and initiatives that are giving back, empowering, and improving the lives of people in our communities and those we serve.
DUPLER OFFICE AND RJE MERGE -
After some changes in the office furniture industry, RJE decided to align itself to manufacturer Allsteel, which opened up the partnership opportunity with fellow distributor Dupler.
GOODMANS INTERIOR STRUCTURES ACQUIRES ALBUQUERQUE-BASED WORKSPACE DYNAMICS -
Talks between the two companies started in fall 2021 and closed earlier this month, said Goodmans' general manager Stuart Hamilton. A catalyst for the deal, Hamilton said, was Herman Miller Inc.'s acquisition of Knoll Inc. last summer. The $1.8 billion deal had a trickle-down effect locally to Goodmans.
SYSTEMS SOURCE BECOMES LATEST DEALER TO MOVE TO NEW MANUFACTURER ALIGNMENT FOLLOWING MILLERKNOLL MERGER -
"This once-in-a-generation realignment of manufacturer and distribution will provide our clients with exciting new design choices, streamlined interior planning and purchasing. We know our clients and design partners will benefit tremendously from our new partnership. It's an exciting time to be in the commercial interiors industry and we look forward to introducing even better solutions for our customers and design partners in the coming months and years."
JIM HEILBORN | INNOVATION WITH A SUSTAINABLE PURPOSE -
Most dealers and manufacturers understand that today's office environment is continually in a state of flux.
BRIAN ZUERCHER | 3 DATA-DRIVEN NEW YEARS RESOLUTIONS TO DRIVE A RICHER CLIENT EXPERIENCE -
As fast as the world has changed, it will continue to evolve.
STEFANIE INCE | GIVING HEALTH, GETTING HEALTH -
Start off 2022 by giving health — a gift that keeps on giving.
JUSTIN LOEBER | DON'T CONFUSE INNOVATION WITH MODERNIZATION -
Outside of the furniture industry, technology had for years been trending toward "APIs" and open architectures that easily connect systems.
ALEXANDRA TSEFFOS | WORLD IS CHANGING, BUT COMMUNITY, KINDNESS, EMPATHY MAKE ALL THE DIFFERENCE -
When COVID struck, most families around me panicked about the health, education and stability of their kids.
GEORGE LUCAS PFEIFFER | ALIGNING PHYSICAL AND DIGITAL SPACES -
By offering workspace-focused digital marketing solutions, dealers can complement client teams, differentiate themselves and provide strategic direction and innovative ideas throughout the entire project process.
WHERE I'M WORKING — BLUESTONE LANE COFFEE -
Bluestone Lane is an OK option for short work stints, especially in a city where finding free space can be tricky. It has the typical coffee shop vibe — cool, relaxing music, good, strong coffee and a mix of people chatting and working.
DESIGNTEX MOVES INTO BRIGHT TRIBECA HEADQUARTERS -
When Designtex, one of the leading companies in designing and manufacturing applied materials for the built environment, decided to move into new headquarters in New York, it needed a space that works hard and still acts as a blank slate for its fabrics — the star of the show.
BRINGING ALL THE PUZZLE PIECES TO THE TABLE -
Figure out how to circle an opportunity before it ever hits the street. Or if it does hit the street, make sure to have a complete package with your dealer's solutions.
By working in a variety of different markets and sectors, Tangram simply has more opportunities. Jones gave an example of how this works for the company: Say Tangram is called in by a general contractor to talk about flooring for a large-scale project. The salesperson on the project obviously sees an additional need for walls and furniture.
EMPIRE OFFICE ACQUIRES DEKALB OFFICE -
DeKalb Office has provided commercial interior solutions since 1952 and is a leader in the healthcare and education vertical markets. As the sole Steelcase dealership in Atlanta and Birmingham, the company has worked with approximately half of the Fortune 500 companies headquartered in Atlanta.
DESKMAKERS EXPANDS WEST COAST PRESENCE WITH LINKED REP FIRM AND KEY PROMOTION -
Linked's curated portfolio of products helps its team create innovative interiors within the corporate, technology, education, hospitality, healthcare and government sectors.
EMPIRE OFFICE ADDS EXPERIENCED NEW BUSINESS PROFESSIONALS -
Amy Rosen, who was previously director of sales for Inscape's Walls division, joins Empire as vice president of architectural solutions.
TANGRAM ANNOUNCES JON LEACH HAS JOINED AS DIRECTOR OF BUSINESS DEVELOPMENT IN DALLAS FORT-WORTH OFFICE -
Jon Leach's knowledge of the A&D community in the Dallas region coupled with his design education and long withstanding relationships in the industry make Jon a triple threat.
OFFICE RESOURCES ACQUIRES ARENSON OFFICE FURNISHINGS -
OR Principals Kevin Barbary and Paul Fraser are excited about the company's continued growth in New York and what the acquisition will mean for the New York marketplace. Arenson has a tremendous history and brand in the Tri-State area.
OFFICE FURNITURE HEAVEN APPOINTS KEVIN MCCARTHY AS DIRECTOR OF SALES AND MARKETING -
McCarthy has had a successful career working to identify new business opportunities, foster key relationships and increase business on a global scale.
THE SMARTBOX COMPANY ANNOUNCES NEW REPRESENTATIVES -
The experience and expertise these rep firms bring to the smartBOX Company sales team will result in the addition of strong office furniture dealer partners.
NEW REPRESENTATION - ALLOR GROUP / GROUPE LACASSE U.S. SALES TEAM -
Allor Group is a Michigan-based independent manufacturer's representative organization with a showroom in Grosse Pointe Woods, Michigan, showcasing some of the best manufacturers of contract furniture in the industry.
REVIEWS | APPLE IPAD PRO 12.9" (5TH GENERATION), PENCIL, MAGIC KEYBOARD -
With an iPad like this, who needs a laptop?
After working on the iPad Pro with the 12.9-inch screen, the answer is simple. No one. This iPad is so good, so powerful that unless you are a movie editor or use the most powerful design programs or need scads of device-based storage, the iPad can replace any computer you can carry.
REVIEWS | SEGWAY NINEBOT MAX G30LP -
If you are like us and live in the city, you can't help but notice the abundance of electric, rechargeable scooters hitting the road. And if you live in a larger city, many of those scooters are rentals — an Uber-type experience where riders can grab a scooter, scan in with an app like Lime and go.
JIM HEILBORN | CONNECTING WITH THE A&D COMMUNITY -
Establishing a good working relationship with A&D firms can be accomplished by showing how you can be a reliable resource and partner. Step one for designers is often referred to as "field verification".
BRIAN ZUERCHER | MAKING DESIGN CONNECTIONS -
Even with lots of work happening on the internet, most people generally still went to an office every day. Employees are now used to having a set of options — delivery, carryout and dine-in are easy stand-ins for WFH, hybrid and remote work.
STEFANIE INCE | SUPPORTING ACTIVE LIVING AT WORK: THE NEW LIVING WELL AT WORK GUIDE IS AVAILABLE NOW -
This new resource is important given the results of the 2021 INDEAL Cares Employee Wellness Survey Report, which found 47% of respondents are looking for tools and support related to healthy living, including improving physical activity and eating well at home and at work.
MILLENNIALS OR GEN Z: WHO'S DOING THE MOST JOB-HOPPING? -
While some young people might enjoy moving around freely when it comes to jobs, Gen Z's cautiousness might mean we see an increase in the length of time they spend in jobs as their careers progress.
WHO DESIGNS PRODUCTS FOR THE INDUSTRY? CREATIVE STUDIOS LIKE QDESIGN -
The company quickly gained accolades for its designs, winning several industry awards right out of the gates. Qdesign doesn't have to ask what's happening in office design. It sits in the same office (in a separate room) as a design firm on the front lines. It feels the energy, sees what other people are working on, and sees plans being laid out. It knows the popular colors and finishes. All of that feeds into the product design, whether it is for a new table, lighting product or chair.
MORTARR FILLS IN CRACKS IN DIGITAL INSPIRATION; SPECIFICATION -
Mortar is defined as a workable paste that hardens to bind building blocks such as stones, bricks and concrete masonry to fill and seal the irregular gaps between them, spread the weight of them evenly and sometimes to add decorative colors or patterns to masonry walls. Mortarr is just plain useful as a place for inspiration and connection, but also as conduit to move the industry toward a virtual, digital future.
INDEAL'S WORKSTYLE BOOKLETS NOW AVAILABLE IN DIGITAL AND PRINT FORMAT -
The Workstyle booklets are part of INDEAL's Pinpoint Platform, a digital resource designed to quickly connect dealers with brands, with enhancements to help them inform and present to clients.
THE FURNITURE PRACTICE DRAWING BLUEPRINT FOR WHAT INTERNATIONAL DEALER MIGHT LOOK LIKE -
If you are an office furniture dealer and have customers as diverse as Lululemon, BASF, Adobe and the NFL, your "territory" is literally the world. So why not embrace it and cover the globe? That's the idea behind The Furniture Practice, a London-based company that is part consultancy, part office furniture dealer, part project manager and part client services company. And it may be providing the blueprint for the future of furniture specification and delivery for those ambitious (or foolhardy) enough to follow its example.
WELLNESS IN ACTION: OFFICE ENVIRONMENTS' NEW WORKPLACE INITIATIVE -
Based on the initial meeting, INDEAL Cares developed a customized and confidential wellness survey, complete with messaging, for the Office Environments team to share with its employees. INDEAL Cares was established with a vision to transform the health and well-being of individuals working in the commercial interiors industry in North America, something that sparked an interest with Shelley and Minor.
NEW SURVEY REVEALS MORE THAN 4 IN 10 EMPLOYEES FEEL OVERWHELMED WITH WORKLOAD -
One in 10 respondents say a lack of visibility from supervisors into that workload is the biggest challenge. 76% of employees say their workload has been impacted by COVID-19. Within the same study, four in 10 report they are overwhelmed with their workload most or all of the time.
THE SMARTBOX COMPANY ANNOUNCES NEW REPRESENTATIVES -
The smartBOX Company continues to grow its national sales presence with the addition of The Lowe Group serving Texas, Louisiana and Oklahoma.
TANGRAM ANNOUNCES ALYSSA ARMESTO HAS BEEN PROMOTED TO AN EXPANDED GENERAL MANAGER ROLE INCLUDING FRESNO AND BAKERSFIELD OFFICES -
Armesto joined Tangram as a sales executive in 2013 in the firm's Newport Beach location. She assumed the role of general manager for Fresno in 2019, bringing her back to her hometown and expanding her position within the company.
CBI EXPANDS INTO LOS ANGELES AS PART OF STRATEGIC GROWTH EFFORT -
"The Los Angeles market is five times larger than the Orange County market, so it offers tremendous growth potential for CBI," said Darren Stiles, CBI president.
WHERE I'M WORKING — LA CREPERIE PARIS LAS VEGAS -
The crêpe did not disappoint. It was light and delicious, the strawberries, blueberries and blackberries were fresh, and the whipped cream literally topped it off perfectly.
THE EVER-CHANGING POLITICAL PRESENCE IN THE WORKPLACE -
With more people working at home, life and work lines have become more blurred, including conversations about culture and politics. Many now work from home / live at work, which means our social lives and political stances often bleed into our work environ-ment.
ROB PENDLETON JOINS OFFICE RESOURCES AS VICE PRESIDENT, NEW BUSINESS DEVELOPMENT -
Pendleton will be driving strategic business development initiatives at targeted architecture and design firms in Boston and New York.
GOODMANS INTERIOR STRUCTURES BECOMES ARIZONA'S EXCLUSIVE DISTRIBUTOR FOR MILLERKNOLL -
Goodmans Interior Structures is a 67-year-old commercial furniture company with a vision to Change the Community by leveraging its talent and fostering a commitment to stakeholder capitalism. Goodmans is the first Benefit Corporation in the state of Arizona.
REVIEWS | LECTROFAN HIGH FIDELITY WHITE NOISE SOUND MACHINE -
The LectroFan performed admirably to mask the chatter to the point where we couldn't hear specifics of the conversation.
REVIEWS | AVANTREE NEETTO ADJUSTABLE LAPTOP TABLE -
The Avantree Neetto beats products like the pillows with attached work surfaces that make up most of this category, but it still doesn't perform as well as it could, and its design is aesthetically unappealing.
JIM HEILBORN | ATTENDING INDUSTRY EVENTS CAN OPEN A WINDOW TO THE FUTURE -
Like everything else, the pandemic has had a large impact on NeoCon. We may like to think we're on the cutting edge but a great deal of what our industry develops, sells and uses is often just a response to changes in other industries, technologies, legislation and sometimes, even the economy.
BRIAN ZUERCHER | A NEOCON OUTSIDER ON THE VALUE OF LOOKING OUTSIDE YOUR INDUSTRY -
I was really looking to spot the IBM of the industry. Just like IBM in the tech space, many furniture manufacturers have been studying how people work for decades.
GEORGE LUCAS PFEIFFER | EXPERIENCING NEOCON 2021 AFTER THE SHOW -
NeoCon 2021 was truly a show unlike any other since its inception in 1969. Knowing where to look and becoming a frequent consumer of commercial interiors content will certainly make you more knowledgeable and a greater asset to your team and your customers.
JUSTIN LOEBER | BUSINESS TRANSFORMATION MUST INCLUDE MANUFACTURERS -
NeoCon 2021 was my first experience at theMART and I thoroughly enjoyed it. What I realized at NeoCon is there's an unspoken limit to how easy a dealer can make it for customers and employees. You may have nailed your CRM, dialed in your business system, automated basic functions, deployed killer dashboards and so on, but you will eventually hit a wall.
STEFANIE INCE | FOCUS ON SPINE HEALTH: OCTOBER IS NATIONAL ERGONOMICS MONTH -
Spine Health Has Declined Over the Past Year | The recent INDEAL Cares Employee Wellness Survey Report, which included input from thousands of people within the industry, found 53% of respondents are suffering from spine or neck pain — a significant increase over a year ago when only 31% of individuals reported spine pain.
WORKING SPACES TIES SUCCESS TO COMMITMENT TO COMMUNICATION, TECHNOLOGY -
"We didn't lay anybody off. We didn't let anybody go. We actually grew the business year over year during the pandemic." | Working Spaces believes it sets itself apart in many ways, but communication with the client — from beginning to end, when things are going right and when they are going wrong — is a key differentiator. The dealer also believes that using technology to the fullest can set you apart in the marketing and sales process as well.
INDEAL RESCHEDULES UPCOMING LEADERSHIP CONFERENCE -
INDEAL's 2021 Leadership Conference, originally scheduled to take place in December, has been postponed until Nov. 6-9, 2022.
MEGAN RUSSO RECEIVES ARIDO DESIGN AWARD FOR MCCRUM'S OFFICE FURNISHINGS -
Russo's creative process and attention to detail helped the company realize the vision of its space as a holistic experience for McCrum's employees, clients and suppliers.
MOST EMPLOYERS PLAN TO OFFER HYBRID WORK AFTER THE COVID-19 PANDEMIC, ACCORDING TO XPERTHR'S LATEST SURVEY -
The results indicate that the war for talent is playing a big role in organizations' planning around flexible work with nearly nine in 10 employers reporting 'increasing retention' as either 'somewhat' or 'very' important in motivating them to offer flexible work options.
MIDPOINT 'MUSTS' FROM NEOCON 2021 -
The Midpoint staff scoured theMART last week, looking for products that caught our eye, were well designed and solved for a specific purpose.
WORKERS SAY JOB PRESSURES TAKE BIGGER MENTAL TOLL THAN COVID-19 FEARS -
Fifty-seven percent of workers surveyed said their mental health has degraded since the start of the pandemic. The driving factor behind this decline: their workload. Work pressures are so great that half of the respondents say work demands are taking a bigger toll on their mental health than COVID-19.
RIEKE OFFICE INTERIORS WINS GLOBEE; TAKES SILVER AWARD IN COMPANY INNOVATION CATEGORY -
ROI won a Silver Award in the category of Company Innovation of the Year for its entry "Creating the SafeSpace Product Line During the Pandemic."
LEGRAND'S VANTAGE BRAND ANNOUNCES NEW FIXTURE ALLIANCE PARTNER — ENVIRONMENTAL LIGHTS -
As part of these alliances, a 5 + Lighting Design Dealer Profit Promotion (DPP) has been developed. Through the DPP, projects featuring both Vantage and Environmental Lights products will receive a 5% discount from Vantage at the time of order and a free lighting design when a project is registered.
WHERE I'M WORKING — HOTEL MILANO CASTELLO -
The hotel is truly a hidden gem, found on a back alley in a nice, vibrant neighborhood, close enough to the goings-on while attending Salone, but far enough away to be slightly removed from the chaos.
TANGRAM ANNOUNCES KIMBERLY WIGGS HAS BEEN PROMOTED TO K-12 EDUCATION AREA OF PRACTICE LEADER -
In her new position, Wiggs will assist in hiring and lead training for new employees for the inside sales desk. She will work closely with the education manufacturer partners to be best aligned with K-12 opportunities, while continuing to strengthen Tangram's position in the education market.
IN LIGHT OF COVID'S TOLL ON WORKERS, A NEW REPORT OFFERS SIX RECOMMENDATIONS FOR IMPROVING EMPLOYEE EXPERIENCE AND ORGANIZATIONAL CULTURE -
"Businesses not only need to trust their employees, but to gain their employees' trust."
UNISPACE ACQUIRES EXPERIENTIAL DESIGN FIRM DOWNSTREAM -
Downstream has an expansive portfolio of integrated digital and physical experiences in global tech hubs, flagship retailers, major sports venues and other destination spaces around the world.
SOLOMON COYLE NOW ACCEPTING REGISTRATIONS FOR FALL PROJECT MANAGEMENT TRAINING -
Solomon Coyle's PM training program addresses dealer goals for margin protection, customer satisfaction and retention and talent management.
REVIEWS | ADOBE SCAN and WORLDCARD PRO BUSINESS CARD READER -
Adobe Scan is an app that turns your mobile device into a scanner that recognizes text automatically (OCR) and allows you to create, save and organize your paper documents as a digital file. WorldCard Pro is the best digital scanners we've used of those on the market. It is a simple, pocket-sized scanner that easily connects to your Mac or Windows computer.
JIM HEILBORN | THE SEVEN LEARNING STYLES AND SELLING -
Too many companies don't invest enough time and money on proper orientation and training. They want instant success but aren't willing to pay for it.
KAY SARGENT | SOLUTIONS FOR THE POST-PANDEMIC ERA -
The past 18 months have been a helluva ride, but it's not over yet. The silver lining of the past year may be that it's given us an opportunity to think beyond the challenges at hand and take a much more holistic look at how, when and where people work.
STEFANIE INCE | THE ROLE OF LEADERSHIP IN HEALTH -
Leaders have an extraordinary opportunity to fundamentally change the way their employees live and work — and the overall quality of their lives.
ROB KIRKBRIDE | BACK TO (THE MOST FUN) SCHOOL WITH INDEAL U -
Things are changing so much in the industry right now, INDEAL U is needed more than ever by those hoping to keep up.
EUGENE COLBERG | WORKPLACES BEND, NOT BREAK IN POST-COVID ERA -
The coronavirus pandemic has been a shock to the system in many negative ways, however, it's great to see a completely unexpected evolution of the workplace come out of it that will ensure safety and productivity for years to come.
WHERE I'M WORKING — BREWDOG DOGHOUSE HOTEL -
The DogHouse Hotel is a surprisingly good place to work, especially if you're traveling while COVID-19 is still spreading, since there is a huge outdoor seating area.
GOODMANS STRIVES TO IMPROVE EMPLOYEE EXPERIENCE TO 'RETURN OUR EMPLOYEES BACK TO THEIR FAMILIES...IN A BETTER CONDITION THAN WE GOT THEM IN THE MORNING' -
"What we've doubled down, tripled down on and continue to believe is that our purpose, the reason we exist, is to create a great employee experience for people."
INDEAL OPENS LEADERSHIP CONFERENCE REGISTRATION TO ITS DEALER MEMBERS -
"Our goal is to provide critical knowledge that helps members move beyond many of the challenges they've been facing, so they can confidently look towards a more promising future," said Dave Bloch, INDEAL CEO.
MARK BAKER NAMED CEO AT SANTA CLARA-BASED ONE WORKPLACE -
Baker is a former executive at Steelcase who has led One Workplace through growth of technology and construction divisions, the initiation of workplace culture consulting and the company's expansion into other markets, including Sacramento and Salinas, California, and Seattle, Washington.
INDEAL CARES SURVEY SHOWS PANDEMIC TAKES TOLL ON MENTAL HEALTH; BACK PAIN STILL A PROBLEM -
The survey, launched in June 2021, aimed to understand both the self-reported well-being of individuals working in a variety of roles within the industry, employee intentions and wishes for returning to the workplace safely in a post-COVID world.
BOS TAKES TRAINING TO NEW LEVEL WITH WORKSPACE DIGITAL; HELPS CREATE CONTENT FOR INDEAL U -
BOS and its Workspace Digital division proved it can create digital content to get people up to speed quickly. Now it is doing the same for INDEAL U.
WHAT WE EXPECT FROM NEOCON: VIEWS FROM A VETERAN AND A FIRST-TIMER -
Both Pat Gosselin and Kalie Soris come from Interiors for Business, a Steelcase-aligned dealer in the Chicago area, but they are about as far apart on the NeoCon spectrum as two people can get. Gosselin, president of the company, is ready for his 30th NeoCon and Soris, its young marketing coordinator, is preparing to attend her first. Here's what they had to say about the show.
AIS EXPANDS DESIGN DEPARTMENT TO HELP DEALERS -
Over the past few months, the department has hired two new designers with a combined 25-plus years of experience. They bring a broad-based skillset with a focus on designing corporate and educational interiors.
SURVEY: AS WORKPLACES REOPEN, 42% OF WORKERS FEAR GETTING COVID -
Survey respondents rank a flexible work location as the most desired aspect of a new job, prioritizing it slightly over better pay and career advancement, the two traditional drivers of job changes.
REVIEWS | ORIGINAL PRUSA MINI+ 3D PRINTER -
You would be hard pressed to find a more powerful little printer for less than $500.
REVIEWS | COTOPAXI ALLPA 35 L TRAVEL PACK -
We found the Cotopaxi Allpa 35 L nearly perfect for every business travel situation. The pack meets carry-on size restrictions for most airlines, so it is a great size for air travel.
FREIGHT AND SHIPPING ACCOUNTING - LET THE GOOD TIMES ROLL -
"Freight in" is defined in the IRS Tax Guide for Small Business as "freight-in, express-in, and cartage-in on raw materials, supplies you use in production, and merchandise you purchase for sale, are all part of cost of goods sold."
DUET RESOURCE GROUP EXPERIENCE CENTER SELECTED AS 2021 MILWAUKEE MAYOR'S DESIGN AWARD RECIPIENT -
The Duet Resource Group Experience Center sits at the borders of The Third Ward, Walker's Point and Harbor District neighborhoods. The building was originally built and occupied by the Pawling and Harnischfeger machine pattern making facility.
IN QUIRKY, HUGE ATLANTA MARKET, CWC OFFICE FURNITURE HAS SHINED FOR MORE THAN 90 YEARS -
CWC Office Furniture has come out on top as the largest office furniture dealer in the Atlanta market. CWC knows that being the biggest in the market comes with a big responsibility. Along with its own installation crews and fleet of trucks, the company maintains a 175,000 square foot warehouse and has additional locations in Macon and Columbus, Georgia and Chattanooga, Tennessee.
TANGRAM NAMED AMONG 'BEST PLACES TO WORK IN ORANGE COUNTY' FOR FIFTH CONSECUTIVE YEAR BY OC BUSINESS JOURNAL -
Organizations from across the county entered via a two-part process. The first consisted of evaluating each employer's workplace policies, practices and demographics. The second consisted of an employee survey to measure the employee experience.
RIEKE OFFICE INTERIORS HIRES BILL NICHOLSON AS DIRECTOR OF SALES -
Nicholson, a Geneva resident, described his new role as providing continual process improvements to sales operations and business development. Additionally, he also provides training, development and support to the sales, design and project management teams.
INDEAL LEADERSHIP CONFERENCE SET FOR DECEMBER IN SAN DIEGO -
Speakers at the invitation-only event include Kay Sargent, senior principal and director of workplace at HOK, who will talk about the future of the workplace, and Dan Negroni, a leadership coach and expert on how younger generations are affecting the workplace. A third keynote is in the works and will be announced in the next few weeks.
ALFRED WILLIAMS & CO. FINALIZES ACQUISITION OF WORKPLACE RESOURCE -
Alfred Williams & Co., based in Raleigh and with a Triad showroom in Colfax, has finalized its acquisition of Workplace Resource, headquartered in Austin, Texas. The deal comes as employers around the country consider bringing workers back to the office amid the pandemic.
GIBSON INTERIOR PRODUCTS WELCOMES TWO HIRES -
Both come from the Bill Gross Agency where they have more than 20 years of experience combined in the contract furniture industry building relationships with dealers and A&D firms serving the New York community.
RHUBOTTOM JOINS ARBEE ASSOCIATES AS BUSINESS DEVELOPMENT MANAGER -
Rhubottom's previous experience includes a background in interior design and manufacturer representation in flooring and furniture with DatesWeiser, Mosaic Tile Company and AECOM.
THE SMART CITY SANDBOX -
The IBI Smart City Sandbox in Toronto creates a new environment that encourages idea incubation, development and acceleration to be shared by external partners and in-house technology developers.
ATMOSPHERE COMPLETES ARIZONA STATE UNIVERSITY HEALTH FUTURES CENTER -
Atmosphere and Arizona, ASU and DFDG Architecture worked diligently to create a state-of-the-art facility designed to maximize the amount of interdepartmental shared spaces to generate ongoing opportunities across the Mayo Clinic and ASU Alliance for Health Care.
WELLNESS IN THE WORKPLACE SPOTLIGHT: 5 WAYS THAT FOCUSING ON AUTONOMY CAN POSITIVELY IMPACT ORGANIZATIONAL WELL-BEING -
Before us stands a time to rewrite our scripts and reinvent the quality and texture of how we spend our time accomplishing the full spectrum of daily goals that make up our lifestyles. Business models that ensure environments where employees flourish through the ability to exercise autonomy in daily work operations and healthy lifestyle choices ultimately enable well-being and engagement.
HOW DESIGN CAN INCREASE WELLNESS -
The WELL building standard has become the leading tool to improve human health in homes and offices across the world. Initially focused on the commercial office space, WELL has recently turned its attention to health care environments. Understanding the science behind promoting health outcomes through design is a key step toward improving patient safety, progress and quality of care.
SUPPORT OUR WORK TOWARD A HEALTHY LIFE: TAKE THE INDEAL CARES EMPLOYEE WELLNESS SURVEY -
The insights obtained from this year's survey will build on IDEAL's knowledge, provide a better understanding about employee wishes for returning to the workplace safely.
ONE WORKPLACE BELIEVES A HEALTHY WORKFORCE LEADS TO HEALTHY BUSINESS -
For nearly a decade, One Workplace has been named a top employer in the Bay Area — no small feat given the competition there. The work with its own employees has allowed One Workplace to help its customers as well. As the San Francisco Bay Area begins to open along with its other markets in the Pacific Northwest, One Workplace is helping its customers safely get back to work. One Workplace has always been about serving its customers in whatever way is needed. The roots of the company go back to a bookstore founded in the 1920s in downtown San Jose by the Lindsay family.
KFI STUDIOS ROLLS OUT NEW WEBSITE -
The new site, which includes easier access to product information and support materials like high-res images, brochures and symbols, also adds a new feature — "Build Your Own."
INDEAL ANNOUNCES PARTNERSHIP WITH HOPEWELL -
Hopewell is taking its research platform directly to INDEAL dealer members, offering discounted licensing and partnership opportunities.
HOPEWELL HELPS DEALERS MEASURE WX (WORK EXPERIENCE) -
Designed by world-class consumer experience researchers, Hopewell's WX assessment elicits meaningful insights about how, when and where employees reach peak performance. "The future of the workplace will be data-driven and worker-centered," said Continental Office CEO Ira Sharfin. "Our designers know it, and now the Hopewell WX Assessment gives us a common language to help our clients discover it, too."
WORKPLACE RESOURCE ANNOUNCES STRATEGIC ALLIANCE WITH CORPORATE SOURCE -
Two leading dealers team up to transform Colorado's commercial furniture scene.
AIS LAUNCHES RELATIONSHIP WITH SOCAL AIS -
SoCal AIS combines the efforts of Ron Frantz, principal at Sculptural Spaces, and Ashlie Collins, principal at Bentwood Design in Los Angeles.
WORKSCAPES CEO ELIZABETH DVORAK JOINS THE CEO COUNCIL OF TAMPA BAY -
CEO Council membership offers access to collaborative focus groups who can get answers to pressing issues. It also offers rewarding and educational social experiences to help grow influence in non-traditional settings.
JILL THOMAS | FROM FOLLOWERS TO FANS: BOOSTING YOUR BRAND WITH SOCIAL MEDIA -
Posting on your social media channels is just the first step in establishing and maintaining your presence. The key is really to engage with your followers.
STEFANIE INCE | ANNOUNCING THE LAUNCH OF THE LIVING WELL AT WORK GUIDE -
The Living Well at Work Guide will include several modules focusing on our four pillars of health; active living, mental health, disease prevention and spine health, to support your teams in their journey toward better health and well-being. This new resource comes in time for Mental Health Awareness Month, which takes place in May each year.
HOW JAZZ IMPROVISATION HELPS WB WOOD ADAPT TO EVER-CHANGING NYC BUSINESS LANDSCAPE AND WHY DEALERSHIP DECIDED TO MOVE FROM HERMAN MILLER TO HAWORTH -
With customers like Calvin Klein, JP Morgan, Rolex, NYU Langone Health and Warner Media, WB Wood keeps very busy in the New York metro area, though the pandemic slowed business, as it has everywhere.
KIMBALL SELECT PARTNER, OSTERMANCRON, EXPANDING INTO THE LOUISVILLE MARKET -
In addition to Kimball, OstermanCron will represent the National and Etc. brands from Kimball International. With these three brands, OstermanCron will fully leverage the power of Kimball International in its expansion to Louisville.
ARENSON COMPLETES SCARSDALE PUBLIC LIBRARY -
Arenson provided the space with ancillary furniture for small breakout spaces, large meeting rooms and private offices for the library built in the 1950s. These products include reading chairs, coffee, laptop, side and end tables.
ONE WORKPLACE HELPS STUDENTS LEARN BETTER OUTDOORS -
This year many schools across the country took their desks, chairs, easels and their students outside. The pandemic created the need and opportunity, and the movement was organized and supported by the National COVID-19 Outdoor Learning Initiative, co-founded in our backyards by Green Schoolyards America; the Lawrence Hall of Science at the University of California, Berkeley; San Mateo County Office of Education and Ten Strands.
SUPPORTING HEALTHCARE TODAY -
A tenured expert in Pivot's Healthcare division, Sulae Cheung has partnered with Los Angeles institution Cedars-Sinai Medical Center for more than 20 years. Hospitals have specialized needs to support patients, practitioners and caregivers as well as infection controls, visitor tracking, flexibility to accommodate changing technology and so much more.
DEALER SURVEY FINDS MOST EXECUTIVES SEE RETURN TO OFFICE OR HYBRID MODEL -
Fewer than one out of five businesses (18.3%) have already reconfigured their spaces, and 21% are planning to make either modest or substantial adjustments to their spaces.
INTERSCAPE RECEIVES THE 2021 TEKNION PLATINUM DEALER AWARD -
Interscape was one of only four dealers in the country awarded this prestigious status within the Teknion dealer network.
JIM HEILBORN | SHOWROOM DESIGN – IT'S ABOUT THE MESSAGE AND PLACEMENT. -
Does your showroom answer the question. "Why buy?" If not, it may be time for a new approach.
STEFANIE INCE | INSIGHTS FROM THE INDEAL AND INDEAL CARES RETURN TO WORK SURVEY -
INDEAL Cares, together with INDEAL, recently conducted a short survey to ask the industry for its thoughts and feelings on returning to the workplace over a year after the beginning of the COVID-19 pandemic.
JULIA MACHADO | DEALER DESIGNER WORK HAS DRAMATICALLY CHANGED -
The way dealer designers work has changed drastically. I am sure this is not the first time you have heard that. As dealer designers we have to be experts in the industry and in product knowledge.
PMC COMMERCIAL INTERIORS USES NEW 'SUNDAY DRIVE' SHOWROOM TO GALVANIZE MESSAGE FOR ITS CAROLINA CUSTOMERS -
To call PMC's Sunday Drive a showroom is an understatement. One of the drivers from the design side was to demonstrate to the marketplace that you can take an average building in this case and really change the interior to reflect something pretty dramatic.
SKG CLIMBS RANKING OF FASTEST GROWING PRIVATE COMPANIES -
SKG's revenue grew 86% from 2017 through 2019, the period used for the regional ranking. The company's 72 employees serve Austin, San Antonio, College Station and West Texas.
THE EATON GROUP IS A MODEL FOR HOW REP GROUPS WORK BEST -
Creating personal connections is key to Eaton's success. He organizes a group of about 20 dealers and manufacturers to visit Bandon Dunes Golf Resort on the southern coast of Oregon every February and has since the bucket list resort opened 20 years ago. Over the last four decades, Dave Eaton has worked as a rep in the furniture industry, so he has seen a few changes over the years.
EZOBORD AND QUIET EARTH MOSS BECOME INDEAL'S NEWEST BRAND PARTNERS -
EzoBord was an early pioneer in the field of design-driven acoustics, pushing the boundaries with a range of fully customizable acoustic products for ceiling, wall, division and furniture applications.
COMMERCIAL FURNITURE DEALER EMPIRE OFFICE GROWS SALES LEADERSHIP IN NEW YORK AND SOUTH FLORIDA -
Erica Cain and Elizabeth Irizarry have joined Empire Office, a provider of contract furniture solutions, in business development and sales leadership roles.
FORBES RANKS FELLOWES BRANDS ONE OF AMERICA'S BEST MID-SIZED EMPLOYERS -
"Our culture and this recognition is made possible by our devoted people who bring the spirit, care and positivity every day," said fourth-generation CEO John Fellowes.
MC OFFICE FURNITURE PARTNERS WITH OFFICE FURNITURE HEAVEN -
Marc Schwartzberg, OFH CEO, said, "Barry has a wonderful reputation in our industry. What has impressed me is his commitment to exceeding client expectations, no matter the size of the company. I'm eager to build on the outstanding foundation of excellence Barry and his team have provided to their clients over the years.
MIEN CATALOG NOW AVAILABLE IN 2020 OFFICE SOFTWARE -
MiEN Environments has a full product line for K-12 and higher education facilities, including tables, chairs, soft seating, whiteboards, mobile storage and more.
JIM HEILBORN | PLANNING FOR THE INEVITABLE -
If you fail to plan, you are planning to fail! The question they asked me was, "When should I start succession planning?" My answer was, "The day you decided to own your business."
STEFANIE INCE | GETTING YOUR WELLNESS PROGRAM STARTED -
Make wellness something that your team will want to commit to. Consider offering tips, incentives like prizes for participation or a random draw, and weekly or monthly corporate challenges – anything you can do to support the team for showing up and making wellness a priority.
ID+A IN LOUISVILLE PUTS THE SUCCESS IN SUCCESSION PLANNING -
Throughout three decades, ID+A has retained its founding concepts and adapted to the changing demands for workplace design and products. What was true at their inception remains true today: Their unwavering client focus and exceeding their expectations.
CUSTER'S EVOLUTION FUELS 40 YEARS OF GROWTH -
Diversification — both geographically and economically — has helped the dealership tremendously.
WHAT IS THE ELASTIC INTERIOR? -
A survey of 2,000 office workers in 10 countries showed a majority want to work remotely over two days a week on average, double from before the pandemic, according to JLL's research.
ALIANZA / LJ DUFFY FORM STRATEGIC PARTNERSHIP -
Alianza and LJ Duffy's teams have a long, successful history of project implementation for Herman Miller.
CUSTER DRIVES MAJOR ENHANCEMENTS AT JW MARRIOTT IN THE MIDST OF A BOOMING ERA FOR GRAND RAPIDS HOSPITALITY INDUSTRY -
To maintain its well-established standard of excellence in the area's hospitality industry, JW Marriott Grand Rapids worked closely with Custer's team of experts to update the hotel's high-traffic interior spaces.
INTERVIEW WITH 2020 OFFICE RENEWAL SPECIALIST DANA SHWARTZMAN -
2020 has announced Dana Shwartzman has joined the 2020 Office team as an account manager.
VS AMERICA'S CATALOGS AVAILABLE IN 2020 OFFICE -
Focused on best practices for educational facilities, VS develops adaptable, ergonomic and sustainable furniture solutions for the creation of agile learning environments.
BII OPENS NEW SHOWROOM IN SPOKANE, WASHINGTON -
The new showroom in Spokane is open now and serves as a hub for client meetings and furniture project design and planning.
ENROLLMENT FOR SOLOMON COYLE SPRING PM TRAINING SESSION NOW OPEN -- INTRODUCING A NEW TRACK FOR NON-ALIGNED DEALERS -
Designed specifically for dealer staff, Solomon Coyle's PM Training program is delivered through 10 interactive webinars, individualized instructor attention, a wealth of field-proven work tools and supporting materials and a final exam to help measure student comprehension.
LEGRAND | AV NAMES NUTECH GROUP AS NEW SALES REP FOR MID-ATLANTIC U.S. -
The NuTech Group has earned a reputation as one of the most highly regarded manufacturer's reps in the country.
PURE WORKPLACE SOLUTIONS ANNOUNCES ALIGNMENT WITH KNOLL FOR THE STATE OF KANSAS -
PURE's new alignment includes access to the full Knoll portfolio of furniture, textiles, leather, architectural products and accessories.
AOS INTERIOR ENVIRONMENTS: CONNECTING TO COMMUNITY IN THE BIG EASY -
AOS has been outfitting New Orleans and the rest of southern Louisiana with great furniture for 45 years. The dealership has grown to be the largest in New Orleans by combining community pride with outstanding products and service. AOS also does things a little differently when it comes to the operations side of the business. The company does all the warehousing, delivery and installation functions largely in house, which is a rarity among dealers these days.
A PERFECT PARTNERSHIP: TECHNOLOGY AND MANUAL LABOR -
Without question, technology has long played a significant role in the design and construction of interior environments. Today, top‐tier installation companies are upping their technological prowess to keep the industry moving amid the worst market collapse in generations.
WORKSCAPES HELPS TAMPA GENERAL HOSPITAL QUICKLY BUILD 17 ICU BAYS -
Workscapes, an office interiors company in Tampa, Florida, recently completed a project with Tampa General Hospital.
FROM THE EDITOR | WELCOME TO THE SECOND ISSUE OF MIDPOINT -
This month we are focusing on installation, a major part of the sales process, especially at the dealer level.
JIM HEILBORN | CHOOSING AN OUTSOURCE INSTALLATION COMPANY -
Operational flexibility is one key to creating an operational profit center as opposed to just another cost center.
STEFANIE INCE | THE CASE FOR SUPPORTING WORKPLACE WELLNESS AND EMPLOYEE WELL-BEING -
INDEAL Cares' first annual employee health and wellness survey found 66% of respondents stated COVID-19 was taking a toll on their physical and emotional health.
CHINA INTERNATIONAL FURNITURE FAIR REMAINS A CONSTANT, DESPITE LOCKDOWN IN OTHER PARTS OF THE WORLD -
With an area of more than 8 million square feet, the China Import and Export Fair Complex in Guangzhou is expected to host 4,000 exhibitors and 300,000 visitors.
JC WHITE AWARDED BEST IN CLASS AGAIN -
Haworth leadership announced JC White has been awarded 2021 Best In Class status.
JK MOVING SERVICES HIRES MARK DINEEN AND ALYSON NASH: OFFICE FURNITURE VETERANS BRING SUBJECT MATTER EXPERTISE TO EXPANDING SERVICE -
JK Moving Services has hired Mark Dineen and Alyson Nash to its commercial business division to expand the furniture and workplace installation service provided to clients.
ARCADIA AND ENCORE APPOINTS ALLYN-RAE GROUP AS INDEPENDENT SALES REPRESENTATIVES FOR FLORIDA -
The Allyn-Rae Group focuses on marketing and branding, not only for their own firm, but the manufacturers they represent.
WHEN FURNITURE INSTALLATION IS LITERALLY A LIFE AND DEATH SITUATION -
Commercial Furniture Transport was the one called recently for a project that is helping people survive the pandemic.
WELCOME TO THE FIRST ISSUE OF MIDPOINT -
Magazines take a few issues to really get rolling. You may not have heard about Midpoint until now, and we don't blame you (we were in the depths of the pandemic when the magazine was announced). Midpoint will be 100% dealer/rep focused. That gives us a lot more latitude in what we publish. The magazine could not have happened without the help and encouragement from our friends at INDEAL, the dealer group that has grown from a purchasing group to the de facto dealer organization in the industry.
THE PHYSICS OF SALES -
By Jim Heilborn | Too many salespeople are busy but not productive. It is often because they have no real daily plan of action. It is critical for salespeople to stay in motion.
STUDIO BY DEKKO'S LUNA SHINES IN EXPANDING GALAXY OF DEKKO DESIGNS AND PRODUCTS -
Luna, unveiled last fall, stands alone as a striking statement piece while providing a powerful charging capability for all kinds of devices — smartphones, tablets, computers — and for settings that include homes, hotels, offices and hybrid spaces. Dekko collaborated with Gensler, serving as product design consultant, for Luna.
'MOVING DESIGNERS' PROGRAM DESIGNED TO HELP DEALERS CONNECT TO CUSTOMERS AND HELP IN THE SALES PROCESS -
The dealer designer is such a critical role, such an important role, and sometimes overlooked or forgotten in the sales process. The job is getting even more challenging since much is now done on Zoom calls, and technology is becoming more complex.
OFFICE REVOLUTION ACCELERATES GROWTH WITH LOCATION IN RALEIGH, NORTH CAROLINA -
The Raleigh location is the first outside of the Midwest market for Office Revolution, which is headquartered in Chicago and has locations in suburban Chicago and Columbus, Ohio. The company is one of the largest Teknion dealers in the country and has been recognized with Teknion's Orion Award for excellence in sales, service, community involvement and customer satisfaction.
HAT CONTRACT / SIS ERGO DOES ITS 'HOMEWORK' -
HomeWork does more than simply sell the product through an e-commerce website. The products are packaged properly for home delivery, installation services are offered and marketing support is provided. HomeWork helps HAT Contract/SiS Ergo maintain and strengthen its relationships with its dealers.
FORWARD SPACE CELEBRATES GRAND OPENING OF NEW MILWAUKEE SHOWROOM -
The new building is at 2020 South Street 4th Street, directly across the Kinnickinnic River from Michels Corporation's new headquarters. In addition to the new Milwaukee showroom, Forward Space has a newly renovated satellite office in Chicago's Merchandise Mart and in December had a ribbon cutting at its more than 100,000 square foot headquarters and warehouse in Wood Dale, Illinois.
RESOLUTIONS FOR A HEALTHY NEW YOU -
Sometimes, the resolutions that people choose are restrictive and unsustainable, leading most people to break their resolutions within a few weeks…resulting in people making the same resolutions year after year. This year try to make resolutions that can improve your health – and can be followed for life!
FURNISHING INSPIRING SPACES - THREE NORTH AMERICAN FURNITURE DEALERS JOIN TOGETHER TO FORM ONE: 'THE COLLECTIVE' -
This new furniture titan will become the largest Teknion furniture dealer in North America, positioning itself to manage furniture standards for its extensive portfolio of clients in the U.S., Canada, and the Caribbean.
SITONIT SEATING CONSOLIDATED CATALOG AVAILABLE IN 2020 OFFICE -
The new catalog provides customers with a one-stop shop experience for products which previously were separated into three different catalogs.
TAMPA DEALER WORKSCAPES SIGNS WAREHOUSE DEAL NEAR YBOR CITY, PLANS TO LEAVE WEWORK PLACE IN DOWNTOWN TAMPA -
The new location will also serve as a last-mile fulfillment facility for Workscapes clients on the Gulf Coast, Founder and CEO Elizabeth Dvorak said. It will be home to 35 employees.
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